Privacy Policy
Effective Date: March 7, 2026
1. Purpose
Kammer Seoul (hereinafter referred to as "the Company") values the privacy of its users and complies with the Korean Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our accommodation booking services.
The Korean version of this Privacy Policy is the authoritative version for legal purposes.
2. Personal Information Collected
We collect the following personal information:
1. Booking Information (provided by you)
- Required: Name, email address, phone number, nationality
- Optional: Special requests
2. Google OAuth Login
- Name, email address, profile photo
3. Automatically Collected Information
- Access logs, cookies, IP address, browser type, operating system
4. Payment Information
- Payment details are processed by our third-party payment processor and are not stored directly by the Company.
3. Purpose of Collection and Use
We use the collected personal information for the following purposes:
1. Processing and managing accommodation bookings
2. Providing customer service (booking confirmation, modification, cancellation)
3. Payment processing and refunds
4. Sending booking-related notifications via email
5. Service improvement and statistical analysis
6. Legal dispute prevention and compliance with applicable laws
4. Retention Period
Personal information is retained for the following periods and destroyed thereafter:
1. Booking and accommodation records: 1 year after checkout
2. Payment and refund records: 5 years (as required by the Act on Consumer Protection in Electronic Commerce)
3. Access logs: 3 months (as required by the Protection of Communications Secrets Act)
4. Consumer complaint and dispute records: 3 years (as required by the Act on Consumer Protection in Electronic Commerce)
5. Sharing with Third Parties
The Company does not share your personal information with third parties except in the following cases:
1. When the user has given prior consent
2. When required by law
3. When required by investigative authorities in accordance with applicable laws and procedures
6. Delegation of Processing
The Company delegates personal information processing to the following service providers:
1. Payment Processor
- Scope: Payment processing and settlement
- Data shared: Payment-related information
2. Email Service Provider
- Scope: Sending booking-related emails
- Data shared: Email address, name
3. Vercel Inc.
- Scope: Website hosting
- Data shared: Service usage records, access logs
All delegated parties are contractually required to handle personal information securely and are prohibited from using it beyond the delegated purpose.
7. User Rights
Users (or their legal representatives) may exercise the following rights at any time:
1. Right to access personal information
2. Right to request correction or deletion of personal information
3. Right to request suspension of personal information processing
To exercise these rights, please contact our Privacy Officer via email or phone. We will process your request without delay.
If a correction is requested, the relevant personal information will not be used or provided until the correction is completed.
8. Destruction of Personal Information
When personal information is no longer needed (e.g., retention period has expired or processing purpose has been achieved), it will be destroyed without delay.
1. Electronic files: Permanently deleted using technical methods that prevent recovery
2. Paper documents: Shredded or incinerated
9. Security Measures
The Company implements the following measures to ensure the safety of personal information:
1. Administrative measures: Internal management plans, regular employee training
2. Technical measures: Access control for personal information systems, security software, data encryption
3. Physical measures: Access control for servers and data storage facilities
10. Cookies
The Company uses cookies to provide personalized services.
1. Purpose of cookies: Maintaining login sessions, storing language preferences
2. Managing cookies: You can allow or block cookies through your web browser settings (Tools > Internet Options > Privacy).
3. Blocking cookies may limit your ability to use certain services such as login.
11. Privacy Officer
The Company has designated the following Privacy Officer to oversee personal information processing and handle user complaints:
Privacy Officer
- Name: Euicheol Jeong (Representative)
- Email: kammerseoul@gmail.com
- Phone: +82-10-8261-8248
You may contact the Privacy Officer for any inquiries, complaints, or damage relief related to personal information protection.
You may also contact the following organizations for further assistance:
- Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
- Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301)
- National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)
12. Changes to This Policy
This Privacy Policy is effective as of the date stated above. Any additions, deletions, or modifications will be announced on our website at least 7 days prior to the effective date of the changes.
- Effective Date: March 7, 2026
Business Information
Business Name: Kammer Seoul
Representative: Euicheol Jeong
Business Registration Number: 489-11-02702
Address: 5F, 385 Hangang-daero, Yongsan-gu, Seoul, South Korea
Communication Sales Registration: Pending
Email: kammerseoul@gmail.com
Phone: +82-10-8261-8248